If you would like your parcel to be sent Express Post please email me to let me know

International Orders

International orders (excluding New Zealand) will be sent by Austpost for orders up to 500GRAMS for the amount of $AUD22.00

NZ customers - rates can be much cheaper than this depending on the weight and size of your order.

Parcels up to 500grams is currently $12.50. Postage will be adjusted accordingly.

PLEASE NOTE - IF YOUR ORDER IS LARGER OR HEAVY, ADDITIONAL CHARGES WILL APPLY

THE FREE POSTAGE ON CRAFT STICKER OFFER APPLIES TO WITHIN AUSTRALIA ONLY

For more information, please go to the Australia Post website http://www.auspost.com.au

or email me sandy@cardsandgifts.com.au

HOW TO ORDER

VIA Internet

Items on this website can be ordered on our secure online order system.

Our online store is powered by a secure server, which means that your credit card information is completely safe. We keep your information securely and we do not sell or pass on any of your details. For your safety make sure that when you are asked to enter your details your browser shows a small closed lock normally near the bottom right of your browser window. You should see this just as it asks for your credit card number.

This Secure Payment Server uses industrial strength encryption that encrypt and decrypt messages to protect them. Making purchases from a secure web server ensures that a user’s payment or personal information can be translated into a secret code that can be securely transferred to us for processing.

PAYMENT OF ORDER: You can pay by credit card, direct deposit, cheque/money order, or PAYPAL,

Credit Card Payment: Payment can be made by credit card ( Visa or Mastercard).

You can be assured your credit card payments will be processed on our secure server.

If you should like to pay in another way you will find other methods available at the checkout.:

Direct Deposit: Bank account details will be given to you after placing your order

Contact me sandy@cardsandgifts.com.au and I will email you with my bank deposit details if you wish to email me your order.

Cheque After placing your order, tick 'Cheque' on the order form for your payment method.

Then post your payment to Sandy Jane Designs, PO Box 1066, Springwood Q 4127

Money Order After placing your order, tick 'Money Order' on the order form for your payment method.

Then post your payment to Sandy Jane Designs, PO Box 1066, Springwood Q 4127

PAYPAL: After placing your order, tick 'Paypal' on the order form for your payment method.

Follow the prompts after placing your order to pay by Paypal

VIA the Phone

Phone orders can be placed over the phone by calling 0403 894 423

Please leave a message and I will get back to you as soon as possible

VIA Mail Orders

If you prefer to post me your order, please post your order and payment details to:

Sandy Jane Designs

PO BOX 1066

Springwood Q 4127

I accept cheque, money order or credit card payments for mail order

VIA Email Orders

Please feel free to email me your order sandy@cardsandgifts.com.au Payment details can be arranged after placing your order. Do not send your credit card details over the email as this is not secure.

There is no surcharge if paying by credit card

RETURNS POLICY

Quality Guarantee - "A customer should always be happy with the service we provide"

All items on this website are quality products. They are sent to you in protective packages that ensures they reach you in perfect condition.

If you are unhappy with the quality of the product you receive, please return to us in the original packaging within 7 days and a refund will be arranged.

Please note that the refund does not include postage costs.

Returns Policy
If you buy anything from my site and it arrives damaged or does not work, then I will send you a replacement item as soon as I receive the faulty one back.
If you order something and it is supplied incorrectly, again, I will try to fix the situation as soon as possible and send you the correct item.
In both of the above cases, all packaging etc must be returned to us. In the case of the incorrect item being sent, we would appreciate your not opening it unless you are sure you’d like to keep it.

Shortages or Wrong Goods Received
If you have an item missing from your order that is shown as supplied on the paper work please inform me by email sandy@cardsandgifts.com.au or phone (MOBILE: 0403894423) within 7 days or receiving your goods. My apologies if this event happens as all orders are checked thoroughly before posting to you.