Items on this website can be ordered on our secure online order system.

Our online store is powered by a secure server, which means that your credit card information is completely safe. We keep your information securely and we do not sell or pass on any of your details. For your safety make sure that when you are asked to enter your details your browser shows a small closed lock normally near the bottom right of your browser window. You should see this just as it asks for your credit card number.

This Secure Payment Server uses industrial strength encryption  that encrypt and decrypt messages to protect them.  Making purchases from a secure web server ensures that a user’s payment or personal information  can be translated into a secret code that can be securely transferred to us for processing.

PAYMENT OF ORDER: You can pay by credit card, direct deposit, cheque/money order, or PAYPAL,

Credit Card Payment: Payment can be made by credit card ( Visa or Mastercard).

  You can be assured your credit card payments will be processed on our secure server.

If you should like to pay in another way you will find other methods available at the checkout.:

Direct Deposit:  Bank account details will be given to you after placing your order

Contact me sandy@cardsandgifts.com.au and I will email you with my bank deposit details if you wish to email me your order.

Cheque  After placing your order, tick 'Cheque' on the order form for your payment method. 

Then post your payment to Sandy Jane Designs, PO Box 1066, Springwood Q 4127

Money Order After placing your order, tick 'Money Order' on the order form for your payment method.

Then post your payment to Sandy Jane Designs, PO Box 1066, Springwood Q 4127

PAYPAL:  After placing your order, tick 'Paypal' on the order form for your payment method.

Follow the prompts after placing your order to pay by Paypal

Phone Orders

 Phone orders can be placed  over the phone by calling 0403 894 423

Office hours are 9am - 2pm Monday to Friday EST

so Please leave a message and I will get back to you as soon as possible

Mail Orders

If you prefer to post me your order, please post your order and payment details to:

Sandy Jane Designs

PO BOX 1066

Springwood Q 4127

I accept cheque, money order or credit card payments for mail order

Email Orders

Please feel free to email me your order sandy@cardsandgifts.com.au  Payment details can be arranged after placing your order.  Do not send your credit card details over the email as this is not secure.

There is no surcharge if paying by credit card

Postage Details 

Please note:  All Orders will be sent in tough bags or boxes to ensure you receive your items in perfect condition.

All items are now sent either through Australia Post  or by Fast way Couriers depending on which service is available in your area.

All items are sent insured and track-able

Please allow up to 7 - 10 days delivery within Australia

 Please email me if you have any enquiries. sandy@cardsandgifts.com.au

Postage costs are as listed below:

Orders within Australia current rates as at 1/01/09

Purchases up to $30  - postage will be $5.50

Purchases over $30 and up to 3kg will be $ 8.90

Orders over $150 or large/heavy bulky items - postage will be advised by email before processing your order -depending on size and weight of the items that you have ordered.

Express Post Delivery is also available on request for Orders within Australia

UP to 500g  is $5.50 A4 sheets only maximum thickness 20mm

UP to 3KG is $10.90 in express post large satchel.

Orders sent express post are NOT INSURED but are track able. 

Orders outside Australia

Postage on International Orders

Most orders will be sent by Registered International Post in a B4 size bag for orders up to 500GRAMS for $AUD20.00 which is insured and track able.

LARGER Bulky ORDERS OR OTHER ITEMS - Prices on application - postage will be advised by email before processing your order

For more information, please go to the Australia Post website http://www.auspost.com.au/

or email me sandy@cardsandgifts.com.au

RETURNS

Quality Guarantee

"A customer should always be happy with the service we provide"

All items on this website are quality products.   They are sent to you in protective packages that ensures they reach you in perfect condition.

 If you are unhappy with the quality of the product you receive, please return to us in the original packaging within 7 days and a refund will be arranged. 

Please note that the refund does not include postage costs.  

Returns Policy  
If you buy anything from my site and it arrives damaged or does not work, then I will send you a replacement item as soon as I receive the faulty one back.
If you order something and it is supplied incorrectly, again, I will try to fix the situation as soon as possible and send you the correct item.
In both of the above cases, all packaging etc must be returned to us. In the case of the incorrect item being sent, we would appreciate your not opening it unless you are sure you’d like to keep it. 

Shortages or Wrong Goods Received
If you have an item missing from your order that is shown as supplied on the paper work please inform me by email sandy@cardsandgifts.com.au or phone (MOBILE: 0403894423) within 7 days or receiving your goods. My apologies if this event happens as all orders are checked thoroughly before posting to you.